Get in Touch

Let's discuss how I can help transform your user experience

Contact Information

I'm based in Auckland, New Zealand, but work with clients globally. Feel free to reach out to discuss your project or schedule a consultation.

Book a Call

Click Here

Location

New Zealand

Available for remote work worldwide

Working Hours

Monday - Friday: 9:00 AM - 6:00 PM (NZST)

Flexible for international clients in different time zones

Send Me a Message

Frequently Asked Questions

Common questions about working with me

My process typically begins with an initial consultation to understand your business goals, user needs, and project scope. From there, I develop a tailored proposal outlining deliverables, timeline, and investment. Once we agree on terms, I follow a structured approach of discovery, definition, design, testing, and implementation, with regular check-ins and collaborative sessions throughout the process.

I offer three primary engagement models: project-based pricing for defined scope work, monthly retainers for ongoing support, and hourly consultation for targeted advice. Project fees typically range from $3,500 to $10,000 depending on complexity, while retainers range from $4,000 to $7,000 per month. Hourly consultation is available at $150-$200 per hour. I'll recommend the most cost-effective approach based on your specific needs.

I've successfully worked with clients globally using a combination of video conferencing, collaborative design tools, and project management platforms. I adapt to your preferred communication channels and establish regular check-ins to ensure alignment. My process is designed to be effective regardless of geographic location, and I'm flexible with scheduling to accommodate different time zones.

Deliverables vary based on project scope but typically include research findings, user personas, journey maps, wireframes, interactive prototypes, visual designs, and detailed specifications for development. For ongoing engagements, I provide regular progress reports and recommendations. All deliverables are provided in formats that are most useful for your team, and I ensure proper documentation for future reference.

I establish clear success metrics at the beginning of each project, aligned with your business goals. These might include quantitative measures like conversion rates, task completion rates, and user satisfaction scores, as well as qualitative feedback from users and stakeholders. I believe in measuring both immediate improvements and long-term impact, and I work with clients to implement appropriate tracking and evaluation methods.